********** Simp sward allocated

On 11 August 2014, I reported a complaint about MTN issuing a ********** SIM swap on my number, on 13 August 2014 I received this response: Thank you for bringing this to our attention. I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.<br> <br> Best regards<br> Mantoa<br> REQ:***<br> <br> No feedback has been received