********** sim swop

Yesterday just before 12H00 noon, my telephone service was suspended by MTN. A sim swop was allowed<br> Without my consent.<br> I immediately phoned the help line, and had to answer security questions regarding my phone number.<br> I asked the operator to give me the name of the place where the sim swop was done, and she said that she could not give me the information. I then asked her where I would be able to get the information, and she said that I could go to any MTN store.<br> I immediately went to The Grove MTN where I had to wait for 30 minutes for assistance only to be told that I had to go to either Brooklyn shopping centre or Menlyn.<br> I went to Menlyn shopping centre and had to wait longer than an hour for assistance. Eventually a lady called Karabo Peete helped me to get my sim working again and could only tell me that the sim swop was done at a store called World Sound Electronics. This morning at 3H30 I received sms messages of a MJ Raphahlele attemting to load a beneficiary on my FNB