SP
Shirley P

1 reviews | Active since Jan 2016

03 Oct 2019, 14:48

********** Porting!! I DID NOT REQUEST TO PORT MY NUMBER

I NEVER requested my number to be ported to MTN. My husband did a sim swap yesterday with Fnb connect. I was advised to wait 4 hours. 4 hours later i get an sms that my number is being ported to MTN?? I did not take not.. this morning I realise that I cant make calls because my line has been de-registered from the network. I called MTN and the idiot i spoke to gave me a number that does not work. Apparently its the porting department..

Please stop this nonsense.. I NEED MY NUMBER SORTED!!! IM LOOSING BUSINESS BECAUSE CLIENTS CANT GET HOLD OF ME

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Replies (2)
SP
Shirley P's update04 Oct 2019, 22:07
Reviewer Update
****ing great.. I have to wait the entire ****ING weekend to get this **** sorted out.. I never requested my number to be ported.. I dont even have a ****ing MTN sim. So I have to spend money to reverse this ****...

Who requested the port? How was this done? My number was blocked , how is this even possible??

SP
Shirley P's update04 Oct 2019, 22:29
Reviewer Update
If this matter is not resolved by tomorrow I AM going to log a formal complaint with ICASA.. I WILL NOT WAIT THE WHOLE WEEKEND to have this sorted out