KM
Katleho M

1 reviews | Active since Apr 2017

06 Apr 2017, 12:39

********** Port-in to MTN

<p>I received an SMS yesterday(05/04/2017) stating that "Y'ello! Request received to port this number to MTN. We will keep you updated on the progress. If invalid request, call ********** 667. Thank you for choosing MTN." </p> <p>I ignored the sms, because I though it was one of those hoax SMSes,knowing that I have no relationship whatsoever with MTN.</p> <p>This morning(06/04/2017) my number was diconnected from my network and when I called MTN they couldn't explain to me who requested the port to be done and they just reffered me to the police station, so they can conduct an investigation, Because I needed to use my number for work purposes I requested them to reverse that port which they did and my number is active again with Cellc, but I can't receive any calls or SMSes from any other Network except my own network.</p> <p> </p> <p>I contact MTN again to fix this issue and no one could get this sorted,I now stuck and frustrated as I am unable to do my Job because of this ********** activity.Is this how MTN gets its customers?</p>

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Replies (1)
KM
Katleho M's update07 Apr 2017, 19:22
Reviewer Update

Thank you very much,everything is fixed my number is okay now thank you