********** number change and additional contract

I cancelled a promotional business contract after 24 months - i.e. it has expired in December 2014. It was a nightmare to get this cancelled because it could either \not be found""; that the contract would be cancelled and that the appropriate notes were entered into the system. Low and behold; all of a sudden a NEW number was allocated to me and I am suddenly the proud owner of a NEW contract that runs until 2016!!! When I explain this to [Email Removed] to the FB page; and to Lenore de Jager in CT who offered her email address to assist;my emails get read (I get read receipts) but I am deliberately IGNORED. I work for 17 000 plus doctors and some of them also participated in this promotion scheme at the end of 2012. I hope this has not been done to them too. The next step would be to warn all these doctors on all our communication channels about MTN's ********** behaviour - allocating a new number and contract and deducting R550 per month for NOTHING on a contract that expired at the end of 2014! This is ********! Zero decency and accountability."""