********** MTN Account

MTN **********ly opened an account in my name on April 2022. I queried this after spending hours of trying to have a hold of them as the number they provide is system automated and was not routing to an agent, but was told this was done via online sales. I disputed this and sent them the required documents on 16 May 2022 but to date I have not received any feedback and they have run a 2nd unauthorised debit order for R600 from my personal account.