1 reviews | Active since Jul 2012
********** MTN acccount
Hi I got a call that i opened an account and took an Iphone. That is not the case, my ID was listed by the South African ***** Prevention Services because i am a victim of identify theft. What i fail to understand is how MTN was able to approve this.
Good day Kwena
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we require a sworn affidavit, certified copy ID and a case number in order for our ***** department to investigate the matter.Please view your email for further communication.
We would like to assure you that we are actively working to improve our service levels.
Regards
Dinesh Kowlasar
MTN Complaints Management
Best regards,
Good day Kwena
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we require a sworn affidavit, certified copy ID and a case number in order for our ***** department to investigate the matter.Please view your email for further communication.
We would like to assure you that we are actively working to improve our service levels.
Regards
Dinesh Kowlasar
MTN Complaints Management
Best regards,
Good day Kwena
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephone conversation , according to our ***** department there is no billing or activation on your name with MTN.
We would like to assure you that we are actively working to improve our service levels.
Regards
Dinesh Kowlasar
Best regards,
Good day Kwena
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephone conversation , according to our ***** department there is no billing or activation on your name with MTN.
We would like to assure you that we are actively working to improve our service levels.
Regards
Dinesh Kowlasar
Best regards,