NS
Nokuzola S
1 reviews | Active since Sept 2014
05 Feb 2016, 15:45
********** Impersonation
I have just received notification that my MTN contract application has been submitted to Vetting. I have not app**** for any new contract with MTN and request that you reject that application as you are well aware that someone is impersonating me and using my personal details. I am frankly sick and tired of this and will take legal action if this is not attended to. This is my third complaint and encounter now.
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Replies (1)
MTN South Africa's replyOfficial
08 Feb 2016, 09:34Hello Nokuzozo,
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of our Vetting division for urgent attention.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of our Vetting division for urgent attention.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply08 Feb 2016, 09:34
Official
Hello Nokuzozo,
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of our Vetting division for urgent attention.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of our Vetting division for urgent attention.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,