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sean G

1 reviews | Active since Oct 2011

01 Mar 2016, 08:55

********** DEBIT ORDERS

I LIKE TO SAY THIS THIS IS UNBELIEVABLE THAT YOU GET DEBITED R5200.00 FOR AN ACCOUNT YOU DO NOT HAVE WITH THIS COMPANY(MTN), WHATS WORSE IS THAT YOU CANNOT GET HOLD OF THEM TO SORT THIS OUT....***** ***** *****.<br> HOW DOES A COMPANY HAVE THE RIGHT TO DEBIT A CONSUMER WITHOUT HIS SIGNATURE???<br> <br> PLEASE I NEED ANSWERS URGENTLY

0
Replies (1)
MTN South Africa
MTN South Africa's reply01 Mar 2016, 17:48
Official
Hello seang7808,

Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.

Kindly send us certified copy of your ID and Affidavit specifying that you did not open an account with MTN to *** then will log a query to our ***** department to investigate and feedback .

warm regards
mike
REQ:***

Best regards,