KM
Katleho M
1 reviews | Active since Jul 2009
05 Dec 2019, 19:29
********** debit order by MTN
In October 2019 I took out a contract for the iPhone 11 Pro 256g at R1399 per month. In November MTN debited me R1799 , in December they debited me R1699. No one at MTN can explain why. I want my refund of R700 ASAP as this is *****. Failing which I will lodge a formal complaint with the Consumer Protection Ombudsman.
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Replies (1)KM
Katleho M's updateReviewer Update
09 Dec 2019, 11:33Hi
This is absolute nonsense. Please email me a copy of this contract as I signed a n MTN Made for Me Small and it is R1399 (R1200 for the iPhone 11 Pro 256G and R199 for the sim) - this is even available on your website.
If you do not fix this by the next debit order date I will open a case with the Consumer Protection Ombudsman and my attorneys have also been briefed to prepare a court challenge if need be.
Capture.PNG 153.92 KB
This is absolute nonsense. Please email me a copy of this contract as I signed a n MTN Made for Me Small and it is R1399 (R1200 for the iPhone 11 Pro 256G and R199 for the sim) - this is even available on your website.
If you do not fix this by the next debit order date I will open a case with the Consumer Protection Ombudsman and my attorneys have also been briefed to prepare a court challenge if need be.
Capture.PNG 153.92 KB
KM
Katleho M's update09 Dec 2019, 11:33
Reviewer Update
Hi
This is absolute nonsense. Please email me a copy of this contract as I signed a n MTN Made for Me Small and it is R1399 (R1200 for the iPhone 11 Pro 256G and R199 for the sim) - this is even available on your website.
If you do not fix this by the next debit order date I will open a case with the Consumer Protection Ombudsman and my attorneys have also been briefed to prepare a court challenge if need be.
Capture.PNG 153.92 KB
This is absolute nonsense. Please email me a copy of this contract as I signed a n MTN Made for Me Small and it is R1399 (R1200 for the iPhone 11 Pro 256G and R199 for the sim) - this is even available on your website.
If you do not fix this by the next debit order date I will open a case with the Consumer Protection Ombudsman and my attorneys have also been briefed to prepare a court challenge if need be.
Capture.PNG 153.92 KB