NJ
Nicky J
1 reviews | Active since Oct 2015
01 Oct 2015, 11:19
********** Debit Order
Hi MTN <br> <br> You deducted R2961.08 from my account this morning <br> I have never had an account with you - nor do I want to<br> Since I cant seem to get through to you - please give me a call urgently to advise why you debited my account
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MTN South Africa's replyOfficial
02 Oct 2015, 08:36Hello nickyjoubert,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the account has been closed by the ***** department and no further debit orders will be submitted to your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the account has been closed by the ***** department and no further debit orders will be submitted to your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply02 Oct 2015, 08:36
Official
Hello nickyjoubert,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the account has been closed by the ***** department and no further debit orders will be submitted to your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the account has been closed by the ***** department and no further debit orders will be submitted to your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,