1 reviews | Active since Feb 2019
********** CONTRACTS FROM AWARDS CO.
I am having to write this review again, because MTN, after contacting me and saying they did find a discrepancy in the call, and that I can go and port my number, that I will be released from this faudulent so called contract, which I was supposed to have entered into. I cannot remember the name of the lady who called me. They have since renaged on that agreement and I have had no end of trouble with my phone, which I use everyday in my work place. I rely on my phone, my client' s and my office needs to get hold of me constantly. I requested a meeting with Mr Godfrey Motswa. He has not had the common decency to even contact me to discuss this matter. I think MTN have no right to give my no. to an organisation calling themselves Awards Co, which I only learned about with this fiasco, who are by the way part of MTN. allowing their sales people to perform ********** phone calls. I will say this again, I did not agree to any contract for a period of two years, why would I do that without taking a new phone, which I knew I would have to be doing in the very near furure, because my phone was giving lot s of trouble. I am again asking for an appountment with Mr Goefrey Motswa, I am told is the CEO of MTN. Mr Motswa this is not good for MTN'S reputation. Are you that desperate that you have to fabricate contracts to survive. I will not pay you one cent until someone has the decency to contact me. I NEED MY NUMBER TO BE PORTED NOW. WHEN I ported my no. from Cell C to MTN they didnt do this to me, everyone has the right to move to who ever gives the best deal. Without having this aggravation. I can asure you, I will never ever go back to MTN, even if you were the last Service Provider left in the world.
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our records, your number *** has been migrated to pre-paid - you can be able to port it. Please note that this number is still on contract - ***.
Please also note that there's an outstanding balance of R 576.36 on the account. The upgrades that were done previously were reversed.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our records, your number *** has been migrated to pre-paid - you can be able to port it. Please note that this number is still on contract - ***.
Please also note that there's an outstanding balance of R 576.36 on the account. The upgrades that were done previously were reversed.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,
