********** CONTRACTS AT MTN
<p>MTN **********ly opened/upgraded a contract on my name and debited my account with an amount of about R600 without my consent, When I asked to see the contract that they claim I have signed authorizing them to debit my account, it was not provided and I keep being sent from pillar to post and I am very disappointed and angry about this, if MTN has the guts to debit my account then they should be able to provide me with a document authorising them to do so instead of asking me to do an affidavit, I want this ********** contract cancelled with immediate effect and I also want to see the "so called contract", I will take this to up to the CEO if I have too, this is nonsense and I am really considering moving to another SP!!</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly email us the certified copy of your id and affidavit specifying that you didnt not open a contract with MTN to *** will then loq request to ***** department for further investigation.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly email us the certified copy of your id and affidavit specifying that you didnt not open a contract with MTN to *** will then loq request to ***** department for further investigation.
warm regards
mike
REQ:***