********** CONTRACTS

I got a notification on the 25th of September 2015 that my application for a contract has been submitted to vetting. I immediately called MTN call centre to inform that i do not anything about this application for the contract. The call center assured me that there was no new contract application under my name. They assured me that the contract under my name is the one that I have which is more than a year old and that there is no new contract application under my name. I got my normal monthly statement on the 16th of October 2015 for R386.33 which I know and relate to my old and the only contract I have with MTN. To my surprise MTN took R1 072.00 instead of the expected R386.33 per the statement they sent me on the 16th of October 2015. I want MTN to get to the bottom of this as to how the contract was opened as my ID is registered with SA ***** Prevention Services (Ref.: ***1) as I have been a ***** victim before. I want my money back from MTN asap