********** contracts

I was a victim of identity theft and someone took out 8/9 contracts using the ********** ID. MTN was notified more than two months ago and all the necessary details were sent to them. My account is still being debited which results in me having to reverse those debits. I then incur charges for the reversed or bounced debit order(s).

This is extremely frustrating as MTN has not been helpful in resolving this issue. No one from the ***** department has made contact give me an update on the issue. Calling the 135 number is not helpful as well as the agent refuse to put me through the ***** department.