MS
Melanie S

1 reviews | Active since Apr 2009

10 Feb 2017, 15:24

********** contract still not cancelled

<p>I have had a ********** contract taken out in my name 3 months ago. I have been reported it to them, I have sent all relevent infomation to them but yet they have done nothing. I can not take out any contracts as I am now howing up as a bad creditor on the system as I have been bouncing the payments. The contract was taken out in JHB and I am based in CT. I have asked so many times to see the contract that I apparently took out but they wont show me it. </p> <p>They hide behind each other and pass you to a nother department.. You cant speek to someone in the ***** department, actually you cant get hold of anyone...it is beyond rediculous now. </p>

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Replies (1)
MS
Melanie S's update11 Feb 2017, 18:24
Reviewer Update

Hi Alice

I have given a affidavit and a certified copy of my ID. The caledon branch emailed it to the ***** department and I was CC'd in the mail. He actually sent it twice as they could not find the first one.

I noticed I had a missed call, I was outside. You can call me again on my cell. I am beyond furios with this that it has taken so long to try get any help from MTN

Thanks

Mel