********** contract open on my name

Good day,

I have now followed up probably between email and twitter 12+ on my ********** case Ref: 1-***- Contract application submitted [#***] for 2 months now. Until now no one came back and Im sitting for an additional bill of R3000+ which you were happy to deduct from my bank account. I need this money to pay bills and want it back immediately and I want feedback on this ********** case.