1 reviews | Active since Mar 2018
********** contract and unauthorized debit orders
1. Mag Zone Ym- ********** - R85 2. Safeguard Ym- ********** - R129 i got this two debit orders when i investigate this debit orders they are debited by mobiles plus which work with mtn, they finalize new cell phone contracts without your knowledge and they have all your personal details including your bank account number, i think someone is selling data to them, this is affecting my credit profile they debit long after my salary and i have to pay overdrawn amount from my cheque account, i contacted mtn they asked for affidavit and certified id i also discorvered mtn is busy processing second contract on my name without my knowledge, i fell mtn is working with ********** to get new contracts and our personal information is not secured and safe, please check this debit orders if you have one and make follow up you might be a victim, i see on hello peter people are complaining about this same debit orders
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that your query/complaint has been escalated to our ***** department..
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardDinesh KowlasarComplaints Management team
Best regards,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that your query/complaint has been escalated to our ***** department..
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardDinesh KowlasarComplaints Management team
Best regards,
