1 reviews | Active since Sept 2013
********** contract
<p>A ********** contract was taken out and no one bothered to call and confirm if my husband was the one taking out the contract. Why is it so easy to take out a contract without requiring Fica documents and calling to confirm with the supposed customer. Are cellphone companies selling our private information? </p>
Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for taking the time to answer my call, it’s highly appreciated
Kindly be advised with the client ID number as per Hello Peter information we pick up 2 MTN accounts
Cell *** account number A*** this account is cancelled and no more active the last invoice generated was for 29-10-2010 and no further debits done to the account.
Cell number *** with account number A*** is active as per our online discussion this contract is valid due to the client aware of this contract.
The client need to assist us with an affidavit stating the cell and MTN account number in question where MTN is billing him for this and that he did not apply for this contact.
Please email the affidavit and certified ID copy to our customer care email address for assistance, the email address ***. The request will be send to the ***** department to investigate this can take up to 15 working days.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for taking the time to answer my call, it’s highly appreciated
Kindly be advised with the client ID number as per Hello Peter information we pick up 2 MTN accounts
Cell *** account number A*** this account is cancelled and no more active the last invoice generated was for 29-10-2010 and no further debits done to the account.
Cell number *** with account number A*** is active as per our online discussion this contract is valid due to the client aware of this contract.
The client need to assist us with an affidavit stating the cell and MTN account number in question where MTN is billing him for this and that he did not apply for this contact.
Please email the affidavit and certified ID copy to our customer care email address for assistance, the email address ***. The request will be send to the ***** department to investigate this can take up to 15 working days.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
We will make sure that we submit supporting documents. Thank you for your swift response
We will make sure that we submit supporting documents. Thank you for your swift response