AA
Ashina Autar-Singh
1 reviews | Active since Mar 2009
12 Jan 2016, 21:49
********** contract
MTN has been deducting monies off my account in November and December. I have never had an MTn contract hence contacted them to request more details. I did find out that I have a \contract"which was opened in cape Town using my details"
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MTN South Africa's replyOfficial
13 Jan 2016, 16:53Hello ashgp,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we require the Affidavit and your Certified ID copy to make sure that the documents we are going to be using for investigations are the true copies of the original documents and that the client who will be receiving feedback is indeed the owner of the ID document used to **********ly open an account.
Please send us those documents so we start with investigations.
Rest assured that it is not our intention to displease you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we require the Affidavit and your Certified ID copy to make sure that the documents we are going to be using for investigations are the true copies of the original documents and that the client who will be receiving feedback is indeed the owner of the ID document used to **********ly open an account.
Please send us those documents so we start with investigations.
Rest assured that it is not our intention to displease you.
Kind Regards
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply13 Jan 2016, 16:53
Official
Hello ashgp,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we require the Affidavit and your Certified ID copy to make sure that the documents we are going to be using for investigations are the true copies of the original documents and that the client who will be receiving feedback is indeed the owner of the ID document used to **********ly open an account.
Please send us those documents so we start with investigations.
Rest assured that it is not our intention to displease you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we require the Affidavit and your Certified ID copy to make sure that the documents we are going to be using for investigations are the true copies of the original documents and that the client who will be receiving feedback is indeed the owner of the ID document used to **********ly open an account.
Please send us those documents so we start with investigations.
Rest assured that it is not our intention to displease you.
Kind Regards
Itumeleng
REQ:***
Best regards,