********** contract

A ********** contract was opened using my details. I contacted MTN and spoke to Louise Ncube. She told me to forward a copy of my ID plus an affidavit to her and she would forward it to the department dealing with ********** cases. I also went to the bank to stop the debit order as it was coming out of my bank account. Nothing has been done since then and the MTN account is appearing on my credit report as being handed over by MTN. This is a bad reflection on my credit report for something that I have nothing to do with. I have emailed Louise Ncube for feedback kn the case and she has not bothered to respond to my emails. I would like to have this removed from my credit report as I do not owe anything to MTN as I did not take out that contract. The reference number given to me by Louise Ncube is REQ: ***