********** Contract

I am currently working in Australia on a 2 year contract. I recently noticed debit orders going of on my ABSA bank account with reference from MTN. I contacted customer service and they say that someone opened a ********** contract in my name and I need copies of my ID and police affidavit to dispute it. As I am in Australia, I cannot get SA police affidavit. The only document here that is similar is a Statutory declarion which I got and send through to customer services. They absolutely refuse to help me. I cannot get back to South Africa for at least a couple of months. I have never had a contract with MTN. This has caused me great distress so far and your refusal to help me in this regard is really pathetic.