1 reviews | Active since Jul 2017
<p>This is the second time i'm posting this review in hopes that something, anything really will happen.</p> <p>A couple of months ago I ordered a Data contract from MTN, but it took forever so I decided against it and called them to tell them to not deliver the simcard anymore. They agreed and no sim card was recieved, yet for 5 months now they have still been debiting my account. I have phoned numerous times as well as emailed, been to 2 diffrent mtn stores, even reported them for *****.</p> <p>After I reported it and they again assured me that the contract is in cancelled, but then it was debited again. Since then I had to lock them from my bank account. I have tried to get this refunded but it seems impossible as everyone just transers you, some tell me that i have to be helped by the person that opened the contract but that person has never been available for me to talk to.</p> <p>I have been promised 3 times that they are working on it now and will contact me back, but that never happened.</p> <p> </p> <p>My advice would be to never give these people any information, it just turns into a nightmare.</p>
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with your ID no so that we may investigate further.
Regards,
Ishie
Best regards,
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with your ID no so that we may investigate further.
Regards,
Ishie
Best regards,
Hi Ishie my ID number is ********** 030083
Hi Ishie my ID number is ********** 030083
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