********** bank account deduction

<p>Last year my Mtn contract ended and was converted to the prepaid plan. Mtn **********ly deducted money from my bank account and their 808 line is unable to help.</p> <p> </p> <p>Has anyone had money deducted by Mtn from their account even though they are on the prepaid plan? Shouldn't there be an agreement between Mtn and I before Mtn deducts money from my bank account?</p> <p> </p> <p>This is really confusing and the fact that Mtn has sent me an email stating that I must pay for services I did not sign up for doesn't make sense to me. The worst thing is that they dont even explain what they are charging me for. Their Tyger Valley shop confirmed that it was an error bill and they will get back to me but they never did. I went there twice after they said they will assist and I still did not get an answer. ********** sent me an email saying I owe money and ********** email they gave me does not respond. </p>