********** and Unprofessional Behaviour

<p>I have been a loyal cutomer with MTN for several years. Since last year glitches seem to be occurring that conveniently seem to be benefitting MTN only. Last year my Husband I ugraded our contracts and only three months down the line did we realise that he was not receiving his anytime minutes and I was not receiving my SMS bundle. This was reported to MTN and was only rectified after threatening to take legal action for paying for a service and not receiving it. We took a Fri Yay contract out on 13 January 2017. Until the present day we have not been receiving the promo minutes or promo data. It apparently was not activated at the Store. I am beyond being courteous and wasting my time and effort chatting to MTN personnel. Should this not be rectified ASAP I will now take legal action because the actions of MTN and their personnel amounts to nothing short of ********** behaviour.</p>