WJ
Werner J

1 reviews | Active since May 2016

12 Mar 2022, 09:45

********** AND UNAUTHORISED CONTRACT TAKEN OUT ON MY NAME

My MTN contract was cancelled on the 21st of January 2022. MTn advised that is would take 30 days for the cancellation to be actioned. Ive received an SMS stating the my contract will be cancelled on the 28th of Feb 2022 and I will be converted to prepaid.

Reference Number: ***

I phoned the cancellation department on the 10th of March 2022 and the lasy promised me that because there was open queries on my account she will close it for me and the line will be converted to prepaid.

Guess what. Ive received an sms saying that my contract is now on a month to month. Guess what. I was credited with 1gb 50 sms and 50 min as my line is still on contract.

I phoned the consultant with reference number *** and she saw on the system that my line should have been on prepaid already.

WHO GAVE AUITHORITY TO OPEN THE CONTRACT AGAIN????? WHO GAVE AUTHORITY TO SIGN ME UP FOR A MONTH TO MONTH CONTRACT????

LISTEN CAREFULLY!!!!!!! YOU WILL NOT GET ONE CENT FOR THIS UNAUTHORIZED, *****ALENT AND ******* CONNECTION OF A CONTRACT ON MY NAME.

My contract was paid up so i will NOT PAY ANYTHING MORE ON THIS LINE

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Replies (1)
WJ
Werner J's update12 Mar 2022, 09:47
Reviewer Update
My cellphone number is ***