********** ACTIVITY ON MY MTN CELLULAR PHONE

On 11 or 19 March 2019 I reported the ********** activity to MTN regarding my two numbers I have with MTN. The manager I spoke to likened the incident to a motor vehicle accident. Then on 7 March 2020, I reported another suspicious & invasive activity on such numbers. Both Sandton City MTN and MTN Call centres were defensive and dismissive of my queries relating to unknown person who has managed to either clone or hack into my facebook account on the one number. Innocentia at customer care said there were no managers over weekends only supervisors. I spoke to Frank who was also defensive and dismissive - this conduct is detrimental, most unfortunate and unbecoming when paying customers call in to report *****/cloning. I will be reporting this matter to the South African Police Services for further investigation since MTN refuses to do anything to assist me. I am highly insulted. G Shakoane