********** ACTIVITY

<p>At the beginning of February 2017 I contacted MTN to cancel two data contracts that where due to expire. At the end of February upon reviewing my bank statement an MTN debit order of R1070.00 had been deducted from my account. Upon phoning MTN to enquire what this debit order was for, I discovered that someone had **********ly upgraded my expired MTN contract and opened a new MTN contract using my personal information and bank details at the Istore Canal Walk. I have sent all necessary paperwork and affidavit to MTN but still await a response as to the outcome of this invesitigation. I have also been told by MTN that until this matter has been sorted out this ********** debit order will continue to go through my account. Why is this invesitgation taking so long. When I phone all that happens is it get transferred from department to department and when I finally get to speak to someone I am told that its been invesitgated. </p>