SM
Sipokazi M

1 reviews | Active since Dec 2015

10 Dec 2015, 09:52

********** ACTIVITIES

In October Mtn deducted R1050 more from my bank account. I reported the matter ASAP and followed the deduction they said that I opened a new contract line in August 2015. They suggested that I do an affidavit that says I did not of which I did. and they said they will refund me the money until today I have not received the refund. this is the second month now.<br> <br> I am concerned that three of my colleagues experienced the same ********** activities. When we asked the information about where the account was opened was withheld but all they could say was it was opened somewhere in Gauteng. <br> <br> Two of us , that I know of opened the accounts in MTN Brooklyn Mall and I can only hope it's not an inside job.

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Replies (1)
MTN South Africa
MTN South Africa's reply15 Dec 2015, 14:19
Official
Hello mahintshos,

We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Kindly be advised that the matter has been escalated to Banking department for assistance reference number REQ:***.

Kind Regards
Nompumelelo
REQ:***

Best regards,