IB
Izel B
1 reviews | Active since Jan 2013
11 Mar 2015, 13:30
********** Act
Well this is shocking perhaps if I was a millionaire or rich yes but I am a widow for crying out loud trying to raise two boys. MTN just simply goes ahead and ports my cell phone number from cell c. Now there is ********** activity going on my bank account and god only knows what else. Someone needs to do something about this. How can MTN just take my cell phone number.....That alone is theft......and now there is someone trying to steel money out of my bank account, not to mention all of the unnecessary trouble I have to go through to have everything changed.
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Replies (1)MTN South Africa's replyOfficial
17 Mar 2015, 13:55Hello izel.vanblerk,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
We cannot pick up any records of the number provided in your post on our records. We have noted that there is a line that is currently with the legal team. If however you suspect that there has been ***** under your name, please fax the following documents to ***:
Certified ID copy
Affidavidt disputing the account
Please quote the reference number provided below on the fax coversheet.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
We cannot pick up any records of the number provided in your post on our records. We have noted that there is a line that is currently with the legal team. If however you suspect that there has been ***** under your name, please fax the following documents to ***:
Certified ID copy
Affidavidt disputing the account
Please quote the reference number provided below on the fax coversheet.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply17 Mar 2015, 13:55
Official
Hello izel.vanblerk,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
We cannot pick up any records of the number provided in your post on our records. We have noted that there is a line that is currently with the legal team. If however you suspect that there has been ***** under your name, please fax the following documents to ***:
Certified ID copy
Affidavidt disputing the account
Please quote the reference number provided below on the fax coversheet.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
We cannot pick up any records of the number provided in your post on our records. We have noted that there is a line that is currently with the legal team. If however you suspect that there has been ***** under your name, please fax the following documents to ***:
Certified ID copy
Affidavidt disputing the account
Please quote the reference number provided below on the fax coversheet.
Thank you
Wenzile Masina
REQ:***
Best regards,
