oO
oronte O

1 reviews | Active since May 2016

21 Jul 2017, 14:00

********** account opened and now handed over to laywers

<p>A ********** account was opened under my name in January. I reported this to MTN and after battling for months, it was supposed to be closed and refunded two months ago. Last month I received an email from Norton Lambrianos attorneys stating I have to pay R1500 for the ********** account, I supp**** them with the communications from MTN confirming that the account was closed and today they stated I still have to pay them for this *****lent account. I've been a customer with MTN for more than six years and I'm being treated like a ********. No one at the call centre or at the MTN service centres is able to help me. Why does no one at MTN care about their customers?</p>

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Replies (2)
oO
oronte O's update24 Jul 2017, 10:34
Reviewer Update

Thank you, I appreciate that, please let me know if you need any of the communications I have received regarding this matter.

oO
oronte O's update03 Aug 2017, 13:50
Reviewer Update

Hello

It's been two weeks and I haven't received any feedback on this matter. I was contacted by your collection agency again today to make payment. Please respond!