1 reviews | Active since Jul 2013

05 Oct 2017, 10:53

********** ACCOUNT IN MY NAME

On 01st of July 2017 I received a debit order from Mtn of 1031.00 from my bank account. Upon realising this I immediately went to my bank to reverse the debit since I have never been a client of Mtn in anyway or form. I contacted Mtn about this and I sent the necessary doccuments. However I am yet to receive a call from anyone from Mtn to tell me how this process will unfold or to even put me at ease regarding this. I find this unprofessional because even now this is affecting my credit score am I cannot apply for credit. I need someone to treat this in a matter of urgency Mtn, how does this happen in the first place, someone is clearly not doing their job right.

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