TF
Tamaryn F

1 reviews | Active since Jun 2015

11 Jun 2015, 16:33

********** ACCOUNT IN MY NAME

In January 2015 I had the unfortunate experience of discovering I was black listed, due to an MTN account that was overdue and was in my name. I have NEVER had an account with MTN and so I did not know why or how this had happened. Nevertheless, I went through the onerous task of submitted all relevant docs to TransUnion Credit Bureau to prove that I never opened it and to get the account removed from my name. This was tedious but was successful as I no longer have this on my credit record. However, now I am getting calls from Norton Lambrianos Attorneys with regards to this account as it's been handed over?? I don't understand this. The reference number is Mc070817. I want someone at MTN to send me the signed contract with my signature proving that I opened this account (which they will no be able to do) and to show me how this account has been paid up to now, because I can prove no money was coming from my bank accounts?! Please can someone assist me as this is becoming increasingly frustrating and creating unnecessary stress in my life.

0
Replies (1)
MTN South Africa
MTN South Africa's reply12 Jun 2015, 12:58
Official
Hello tafouche,

Apologies for the delayed response and inconvenience caused, kindly contact our customer services so that you can be transferred to legal in order to make the necessary arrangements to change the status of the account .

Regards
MTN Service Provider
REQ:***