********** account
Mtn deducted R671 on 01-09-2015 using ref A***.I went to Thabazimbi Police station to make an affidafit & then went to Mtn store in Thabazimbi mall to assist me ,but they told me they can't help me, so I reported the matter to Mtn ***** dept twice & also spoke to them in Twitter .Because I don't have any verbal or written agreement between me & Mtn. Whenever I called their ***** line,I just can't get through. I managed to stop Mtn from deducting any money from my debit acc.But I'm worried about my credit record if Mtn doesn't this madness.
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MTN South Africa's replyOfficial
14 Apr 2016, 21:16Hello Ballington77,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have sent you an email kindly respond to it for further assistance with this matter.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have sent you an email kindly respond to it for further assistance with this matter.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply14 Apr 2016, 21:16
Official
Hello Ballington77,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have sent you an email kindly respond to it for further assistance with this matter.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have sent you an email kindly respond to it for further assistance with this matter.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,