********** account

I am so disappointed with MTN someone did ***** on my profile and took 2 cellphones, reported this in July until now nothing has been done. No calls, no email update on the matter nothing, Funny enough hen this person took a contract when he does no pay they start calling me on this number not on the one they issued for a new contract, I am so so disappointed, Can someone get back to me with feedback as soon as possible.