AA
Anonymous A
1 reviews | Active since Mar 2016
16 Mar 2016, 09:02
********** account
Good day MTN<br> <br> Ref ***<br> <br> Please assist asap, as i just discovered there is a ********** account on my name at MTN<br> I have never in my life had an account with MTN.<br> It is clearly a mistake from MTN's side, it is giving me a bad credit score.<br> Im deeply disappointing that no one ever contacted me about this. <br> <br> Please assist as im in the process of acquiring a new motor vehicle, and im holding allot of people up on this. <br> <br> Thank you<br> <br>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
16 Mar 2016, 19:42Hello mot777mot,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
The matter has been logged with our ***** department to assist and conduct an investigation, reference number: ***.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
The matter has been logged with our ***** department to assist and conduct an investigation, reference number: ***.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply16 Mar 2016, 19:42
Official
Hello mot777mot,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
The matter has been logged with our ***** department to assist and conduct an investigation, reference number: ***.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
The matter has been logged with our ***** department to assist and conduct an investigation, reference number: ***.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,