JL
Jolene L

1 reviews | Active since Feb 2019

27 Feb 2019, 12:19

********** account

A ********** contract/account was opened on my husbands name in 2017 and MTN was informed with vaious affidavits, bank statements proof of address and sample signatures. Until today the account still reflects on his name and he was handed over to be blacklisted. How do we go about to clear his name at ITC.

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Replies (1)
MTN South Africa
MTN South Africa's reply28 Feb 2019, 12:50
Official
Good day Jolene 

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.

Please give us a chance to look into this and revert back to you.

Warm Regards, 
Ayanda Mthimkhulu
Complaints Management Team

Best regards,