RK
Rochelle K
1 reviews | Active since Jul 2015
20 Jul 2015, 12:03
********** account
years ago a ********** MTN account was opened in my name, which i subsequently settled. This account showed \paid up"on Transunion. Years later"
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
07 Aug 2015, 08:24Hello KoebergR,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the account opened in your name has been closed on our records, A request ha also been forwarded to the bureaus to rectify your account status as well as to our attorneys to close the file on their records.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the account opened in your name has been closed on our records, A request ha also been forwarded to the bureaus to rectify your account status as well as to our attorneys to close the file on their records.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply07 Aug 2015, 08:24
Official
Hello KoebergR,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the account opened in your name has been closed on our records, A request ha also been forwarded to the bureaus to rectify your account status as well as to our attorneys to close the file on their records.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the account opened in your name has been closed on our records, A request ha also been forwarded to the bureaus to rectify your account status as well as to our attorneys to close the file on their records.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,