********** ACCOUNT

my husband received calls starting November 2014 from VVM stating that he owe them R28000. he never had any contracts with MTN nor did he apply for a contract. as per this agent, the contract was taken out in 2012. and my question was, if he took it out in 2012 and he never paid why did they never called him, why did it take them 3 years to call him when it was handed over to VVM. i've sent numerous faxes and emails to VVM with documents that was requested that my husband never took the contracts, i asked them to investigate and to date, no one ever called with any information. every second month they tell us that they did not receive the docs yet i received a automate mail stating that the docs has been received. i even asked them to follow up on those contracts and yet they never did. this is messed up his credit profile and to date no one has done anything to assist. faxes has been sent to *** and emails to [Email Removed] . PLEASE INVESTIGATE AND PROVIDE ME WITH DETAILED FEEDBACK AS WE ARE NOT GOING TO SET BACK AND LET YOU DISTROY MY HUSBAND'S PROFILE AS THIS IS CLEARLY A ********** CASE. his passport is C101/9996. LAST EMAIL SENT TO VVM ON THE 19/03/2015.