*****ulence

<br> I had absolutely terrible service from the MTN call center from both Hoeke Ifhiringani & Lulama Mezana. <br> <br> The issue is that I paid a bill or R1800.00 on the 20th October 2015. I was then debited this amount AGAIN on the 1st of November 2015. When I called the call center on the 1st of Novemebr, both gentlemen informed me that they can organise a refund, but that it can take up to 7 working days to reflect. Since all my debit orders go off on the 2nd of November, I explained that this is not a good enough option and that they need to clear the amount immediately so that I do not incur any bounced debit orders, owing to the lack of funds in my account. My call was referring and said that the financial department would report back to me by the end of day. <br> <br> I heard nothing back from them. I now have R500 that I owe in bounced debit orders, owing to the lack of funds and STILL no one has any information for me. <br> <br> Lawsuit to follow.