*****ulant Update
<p>Someone did a ********** upgrade on my second line 083 ********** , I went to MTN Cresta to report the matter and are still awaiting there responds. The Reverence number they gave me in Cresta is REQ: ********** . I would like MTN to investigate the matter and pay the money deducted from my bank account back into my account </p> <p> </p>
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MTN South Africa's replyOfficial
27 Sept 2016, 22:54Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the ***** department for investigation.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply27 Sept 2016, 22:54
Official
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the ***** department for investigation.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,