*****ulant debit orders for incorrect amounts

<p>Last year December I was contacted by MTN telephonically as my 24 month contract was expiring and I did NOT want to do an upgrade. </p> <p> </p> <p>I was prepared to go onto prepaid as I did not want another 24 months of contract. The telly sales person then advised me that she can give me a deal for R135 per month, at that time, for only receiving my data for the month and not paying for a phone as my phone was paid off.</p> <p> </p> <p>I agreed based on the fact that is was that specific amount and nothing more which I confirmed with her again before she put the phone down. She only advised that for the first month it will be higher because of a ONCE OFF fee.</p> <p> </p> <p>That was all a lie!!! MTN has been *****ulantly deducting R208.31 OFF my account instead of the R135.00 I was promised by the sales lady.</p> <p> </p> <p>I contacted MTN on the 10 August 2016 at around 1.30pm with reference number ********** and spoke to a Nomowabo who said I should receive a call from MTN after 7 days....after they have revieved the telephone call between myself and the sale lady wherein she advised me of the cost of the new package and to refund me all the fruadulant amounts that have been taken off my account!</p> <p> </p> <p>To date no one has contacted me! My account is still R208.31 per month which is totally incorrect and false sales and *****ulantly deducting more than what was supposed to be taken off my account!!!</p>