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got a contract with Mondo MTN this year and what I have received this far headache and incompetence including mtn itself. I returned a device I got from them within the cooling period because I was not satisfied with it. They send their courier company to collect it. I have been calling and sending emails to them regarding the refund of that device and last week I got slapped with an R18000 invoice bill from them MTN . Mind you I have been trying to resolve this issue for weeks and understand why am being charged for something I did not use and was returned within the cooling period. Am beyond ****ed at this point and this is *****!!!! They have staff which can't given all the answers as they unsure.. You can't be unsure when dealing with money!!!! REVERSE IT