1 reviews | Active since Jul 2017
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Mtn is of the biggest ********** I have been losing R3 airtime daily ,I called and spoke to Mpumie who advise that I have subscribe to a something that I don't know I asked for details of the company she advise that she doesn't know them because its external company if it was Mtn she could give information when did I subscribe ,which is not far to me . how am I going to know if it really existing the company that she is talking about to I believe is that MTN is *****ing airtime from me . they don't care about their customers and they are trying. to recover the billions the lost in Nigeria by *****ing from us .imagine if they can ***** R3 to each and every customer they in their books daily how much they will get . the lady who answered my call she kept on accusing me of subscribing and I told her not to accuse me of doing something that I didn't do but she kept on saying "you subscribed so its not MTN problem " she was rude to me .
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We do apologize for the inconvenienced caused.
Kindly be advised that any services used on the sim card will be charged to the account or from the airtime, content services is not a MTN service and from our side we cannot activate this, content service can only be activated by the user of the handset. MTN do not credit the account for any content charges.
Please not that content charges are when you downloading information from your Internet or device commercial adverti*****t to your handset.
Please note we cannot assist you with the break down for the content charges because this is not a MTN service and we do not work on outside company systems.
The content was for Gamer Plus, we have removed the service for you.
There is no contact deals for this content provider this is subscribe to by the Internet.
You may use the following USSD code to block the content service providers: *141* 5 # select option written content billing
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We do apologize for the inconvenienced caused.
Kindly be advised that any services used on the sim card will be charged to the account or from the airtime, content services is not a MTN service and from our side we cannot activate this, content service can only be activated by the user of the handset. MTN do not credit the account for any content charges.
Please not that content charges are when you downloading information from your Internet or device commercial adverti*****t to your handset.
Please note we cannot assist you with the break down for the content charges because this is not a MTN service and we do not work on outside company systems.
The content was for Gamer Plus, we have removed the service for you.
There is no contact deals for this content provider this is subscribe to by the Internet.
You may use the following USSD code to block the content service providers: *141* 5 # select option written content billing
Kind Regards,
Alice van der Merwe
Best regards,