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<p>Well they did not give me, the R110 Airtime that comes with the terms of my contract. They call centre agents don't konw whats going on. and they can not help you. everyone has a different answer and they all lie. I have not recevied any feedback till today and they do not want to cancel the debit order i have with them. MTN SUCKS.</p>
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MTN South Africa's replyOfficial
26 Jun 2017, 13:14Thank you for your post.
We apologize for the delayed response.
We apologize for the break down in service and for any inconvenience we might have caused you.
Kindly be advised that the R110.00 Rand Value airtime was allocated to the sim card on the 14th.
The system reflected that your airtime was used against Internet usage. Usage will be billed against volume.
Please make sure that the back end system on the device is closed proper.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply26 Jun 2017, 13:14
Official
Thank you for your post.
We apologize for the delayed response.
We apologize for the break down in service and for any inconvenience we might have caused you.
Kindly be advised that the R110.00 Rand Value airtime was allocated to the sim card on the 14th.
The system reflected that your airtime was used against Internet usage. Usage will be billed against volume.
Please make sure that the back end system on the device is closed proper.
Kind Regards,
Alice van der Merwe
Best regards,