LS
Lephai S

1 reviews | Active since Dec 2016

23 Dec 2016, 13:50

*****elent sales and marketing techniques

<p>Hi Thandeka</p> <p> </p> <p>Just want to confirm that I did receive the phone as discussed. However there seems to be an anomaly from the agreed package and what I am receiving. 500mb of data p.m is not what our contract stipulates. Come back to as a matter of urgengy to have the matter resolved . Contract is invalid as it stands.</p> <p> </p> <p>Regards.</p> <p>LM Sekokotla</p> <p> </p> <p> </p> <p>From: Thandeka Mdlovu [ MTN South Africa ] ********** <br /> Sent: 24 October 2016 10:51 AM<br /> To: Moses Sekokotla<br /> Subject: ********** 20</p> <p> </p> <p>Good Day.</p> <p> </p> <p>As per our conversation , the above number has been upgraded with the LG G4 on + S package which gives you 100minutes +100sms+2 gig @ R349.00.</p> <p> </p> <p>Regards</p> <p>Thandeka Mdlovu</p> <p>--------------------------------------------------------------------------------------------------------</p> <p>The above contract package is clear for everyone to see. On the 22/11/2016 Nothando call center ref. ********** 51 assured me the problem will be resolved in my December billing. Yesterday my son told me he only received 500mb. Today I was referred to mtn direct ********** 667 who are not answering calls. Customer retentions ********** 062 seems not to be working.</p>

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