TM
Thulisile M
1 reviews | Active since May 2014
26 Aug 2015, 22:02
***** with my details
Mtn allowed someone to **********ly open an account with name in 2014 then I raised it with them after which they confirmed that the account was closed. <br> <br> Recently they started sending me letters of demand using a collection agent called MBD. I sent MTN the email trail as proof that the issue has been resolved but now they are sending me coiurt summons through MBD, which I find TO BE harassment. <br> <br> I am utterly disponded and I don't recommend it to anyone.
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MTN South Africa's replyOfficial
14 Sept 2015, 13:05Hello Thuliejay,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Regards
Rajesh
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Regards
Rajesh
REQ:***
Best regards,
MTN South Africa's reply14 Sept 2015, 13:05
Official
Hello Thuliejay,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Regards
Rajesh
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Regards
Rajesh
REQ:***
Best regards,