1 reviews | Active since Apr 2017

15 Feb 2018, 16:53

***** using my account

Item: MTN South Africa
Rating: 1
Author: NONHLANHLA N

I looked at my credit profile with Transunion and I noticed that there is a line open using my details I did not open the account.

Please remove this on my profile as I don't own a line with MTN

Helpful (0)

Replies (4)

MTN South Africa's replyOfficial

16 Feb 2018, 10:19

Thank you for your post.

We sincere apologized for any inconvenience incurred.

Thank you for your time online.

Please can you assist me with the clear ID copy and affidavit stating that you have never requested or approved contracts with MTN.

The account number A***

Cell numbers connected to the *** and ***.

The debit order is cancelled and the lines suspended.

My email address: ***

Kind Regards,

Alice van der Merwe

Complaints Analyst

Best regards,

MTN South Africa's reply16 Feb 2018, 10:19

Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

Thank you for your time online.

Please can you assist me with the clear ID copy and affidavit stating that you have never requested or approved contracts with MTN.

The account number A***

Cell numbers connected to the *** and ***.

The debit order is cancelled and the lines suspended.

My email address: ***

Kind Regards,

Alice van der Merwe

Complaints Analyst

Best regards,

NONHLANHLA N's updateReviewer Update

16 Feb 2018, 10:54

Thank you I will report and give u feedback

NONHLANHLA N's update16 Feb 2018, 10:54

Reviewer Update

Thank you I will report and give u feedback

NONHLANHLA N's updateReviewer Update

22 Feb 2018, 08:40

Good day Alice, I have sent the requested document.

NONHLANHLA N's update22 Feb 2018, 08:40

Reviewer Update

Good day Alice, I have sent the requested document.

NONHLANHLA N's updateReviewer Update

12 Mar 2018, 04:55

Good day, please acknowledge my documents. And also provide feedback as I need to know if your investigations are concluded and the questioned transactions are removed under my profile.

NONHLANHLA N's update12 Mar 2018, 04:55

Reviewer Update

Good day, please acknowledge my documents. And also provide feedback as I need to know if your investigations are concluded and the questioned transactions are removed under my profile.