*****!!!!! URGENT!!!! NO FEEDBACK!!!!

Good day. THis is the 2nd time I contact Hello Peter...Please see the below email:<br> <br> Dear Sir<br> <br> I suspect ***** on my phone<br> <br> Can you please investigate:-<br> o When my wife tries to phone, there is no time left. THIS WAS SINCE +-Ocktober 2014<br> o She received the sms x 2 yesterday from MTN- it shows a AGNUS NTOMBIKABI TEMBU who changed my personal detail - how is this working?<br> <br> SMS RECEIVED ON 27/01/2015<br> Yello MTN customer, your SIM Swap request has been received and being processed. If you did not request this please call *** immediately.<br> Mrs. AGNUS NTOMBIKABO TEMBU with Id: *** has registered or changed details with ESP.Your ESP number is *** Regards, ESP Team.<br> I TRIED THIS NUMBER WITH NO-SUCCESS <br> <br> I CLAIM THAT YOU PAY MY MONEYS BACK FOR THE USE OF THE CELLPHONE AND CANCELL THE CONTRACT AS FROM THE REVIEWAL DATE LAST YEAR - I think it was Ock 2014<br> OR <br> MUST I CANSELL ALL MY PHONE CONTRACTS WITH YOU?<br>