1 reviews | Active since Jun 2015
***** under false pretences
<p>In march 2017 mtn had contracts that were very reasonable. 2gig data for R89 a month and 10 inch tablet deal at R69. I have been a customer for mtn for the last 15 years so I decided to take out these contracts. But to my shock I have been double debited from march an I have contacted the branch in chatsworth and the call centre with no joy. Mubeen the consultant said it will take 4 to 6 months to sort out an theres nothing else he can do to help as there system has been having internet problems. How much more unsuspecting people are being ****** by these ************ deals???? Wonder if I will be refunded by mtn or I have to go the legal route...</p>
Thank you for your post.
We apologize for any inconvenience incurred.
We do require the copy of the contracts signed with the store, we looked at the billing and we do pick up that the discounts did not apply, before we can fix the package we do require the copy of the contract signed. Please email this to me for assistance.
The email address ***
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
We do require the copy of the contracts signed with the store, we looked at the billing and we do pick up that the discounts did not apply, before we can fix the package we do require the copy of the contract signed. Please email this to me for assistance.
The email address ***
Kind Regards,
Alice van der Merwe
Best regards,